Packaging Defects vs Product Defects: Which Causes More Amazon FBA Returns?

Packaging Defects vs Product Defects: Which Causes More Amazon FBA Returns?

Packaging defects are failures in the unit pack, carton, label, barcode, seal, insert, or protection...

Amazon SPN Quality Inspection Providers: What the Badge Means and How to Choose

Amazon SPN Quality Inspection Providers: What the Badge Means and How to Choose

The Amazon Service Provider Network (SPN) is Amazon's official directory of vetted third-party servi...

Top 10 Reasons Amazon Sellers Fail Due to Product Quality (and How to Fix Each)

Top 10 Reasons Amazon Sellers Fail Due to Product Quality (and How to Fix Each)

Product quality failures are the leading preventable cause of Amazon seller account damage. Accordin...

Defect Classification for FBA Products: Critical vs Major vs Minor on Amazon

Defect Classification for FBA Products: Critical vs Major vs Minor on Amazon

Defect classification in product quality inspection is the process of categorizing identified produc...

Amazon ODR vs Return Rate: How Product Quality Affects Every Seller Performance Metric

Amazon ODR vs Return Rate: How Product Quality Affects Every Seller Performance Metric

Amazon Order Defect Rate (ODR) is a seller performance metric that measures the percentage of orders...

The True Cost of Skipping Pre-Shipment Inspection: Amazon Return Rate Data Breakdown

The True Cost of Skipping Pre-Shipment Inspection: Amazon Return Rate Data Breakdown

Every FBA seller knows inspections cost money. Fewer understand what skipping one actually costs — i...